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Frequently Asked Questions
How do I report a bug or technical issue?
You can report bugs through our contact form by selecting "Game Issue/Bug Report" as the subject. Please include details about the issue, your device, browser information, and steps to reproduce the problem.
What are your support hours?
Our support team is available 24/7 via email and Discord. Live chat and phone support are available Monday-Friday, 9 AM - 6 PM EST. We typically respond to emails within 24 hours.
How can I suggest a new game?
We love game suggestions! Use our contact form with "Game Request" as the subject and tell us about the game you'd like to see on our platform. Include the game title, developer, and why you think it would be a good fit.
How do I create an account?
Creating an account is easy! Simply click the "Sign Up" button in the top right corner, enter your email and create a password. You can also sign up using your Google or Facebook account for faster registration.
Are the games free to play?
Yes! All games on our platform are completely free to play. No hidden fees, no subscriptions required. We believe gaming should be accessible to everyone.
Do you offer partnership opportunities?
Yes! We're always looking for new partnerships with game developers, content creators, and gaming communities. Contact us with "Partnership & Business" as the subject and we'll get back to you with more information.
How do I reset my password?
Click "Forgot Password" on the login page and enter your email address. We'll send you a secure link to reset your password. If you're still having trouble, contact our support team.
Can I play games on mobile devices?
Absolutely! Our platform is fully optimized for mobile devices. You can play games directly in your mobile browser or download our mobile app for the best experience.